Batumi, "12" May 2024.
This Privacy Policy for Personal Data (hereinafter referred to as the Privacy Policy) applies to all information that the online store "Record," located at the domain name recordstore.ge, may receive about the User while using the website of the Online Store, programs, and products of the Online Store.
1. DEFINITIONS
1.1. The following terms are used in this Privacy Policy: 1.1.1. "Administration of the Online Store Website (hereinafter - the Website Administration)" – authorized employees managing the website on behalf of the organization, who organize and/or carry out the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data. 1.1.2. "Personal data" - any information relating to a directly or indirectly identified or identifiable individual (subject of personal data). 1.1.3. "Processing of personal data" - any action (operation) or set of actions (operations) performed using automation tools or without such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data. 1.1.4. "Confidentiality of personal data" - a mandatory requirement for compliance by the Operator or any other person who has accessed personal data not to allow its dissemination without the consent of the subject of personal data or the existence of another legal basis. 1.1.5. "User of the Online Store Website (hereinafter referred to as the User)" – an individual with access to the Website via the Internet and using the Online Store's website. 1.1.6. "Cookies" - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends back to the web server in the HTTP request each time it tries to open a page of the corresponding website. 1.1.7. "IP address" - a unique network address of a node in a computer network built according to the IP protocol.
2. GENERAL PROVISIONS
2.1. The User's use of the Online Store website signifies their agreement with this Privacy Policy and the terms of processing the User's personal data. 2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Online Store website. 2.3. This Privacy Policy applies only to the Record Online Store website. The Online Store does not control and is not responsible for third-party websites that the User may access via links available on the Online Store's website. 2.4. The Website Administration does not verify the accuracy of the personal data provided by the User of the Online Store website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Website Administration of the Online Store to maintain confidentiality and ensure the protection of personal data that the User provides at the request of the Website Administration when registering on the Online Store website or when placing an order to purchase Goods. 3.2. Personal data permitted for processing under this Privacy Policy are provided by the User by filling out the registration form on the Record Online Store website in the Registration section and include the following information: 3.2.1. Last name, first name, patronymic of the User; 3.2.2. User's contact phone number; 3.2.3. Email address (e-mail); 3.2.4. Delivery address of the Goods; 3.2.5. User's place of residence. 3.3. The Online Store protects Data that is automatically transmitted during visits to pages where a statistical script of the system ("pixel") is installed: • IP address; • information from cookies; • browser information (or other programs that provide access to display advertising); • access time; • address of the page where the ad block is located; • referrer (address of the previous page). 3.3.1. Disabling cookies may result in the inability to access parts of the Online Store website that require authorization. 3.3.2. The Online Store collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical issues, as well as to monitor the legality of financial payments made. 3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to reliable storage and non-disclosure, except in cases provided for in paragraphs 5.2 and 5.3 of this Privacy Policy.
4. PURPOSES OF COLLECTING PERSONAL INFORMATION OF THE USER
4.1. The personal data of the User may be used by the Administration of the Online Store website for the following purposes: 4.1.1. Identification of the User registered on the Online Store website for placing an order and/or concluding a sales contract for the goods remotely with the online store. 4.1.2. Providing the User with access to personalized resources of the Online Store website. 4.1.3. Establishing feedback with the User, including sending notifications, requests related to the use of the Online Store website, providing services, processing requests and applications from the User. 4.1.4. Determining the User's location to ensure security, prevent fraud. 4.1.5. Confirming the accuracy and completeness of the personal data provided by the User. 4.1.6. Creating an account for making purchases if the User has consented to the creation of an account. 4.1.7. Notifying the User of the status of the Order. 4.1.8. Processing and receiving payments, confirming tax or tax benefits, disputing payments, determining the right of the User to obtain a credit line. 4.1.9. Providing the User with effective client and technical support in case of problems related to the use of the Online Store website. 4.1.10. Providing the User, with their consent, updates on products, special offers, pricing information, newsletters, and other information on behalf of the Online Store or on behalf of the Online Store's partners. 4.1.11. Conducting advertising activities with the consent of the User. 4.1.12. Providing the User with access to the websites or services of the Online Store's partners to obtain products, updates, and services.
5. METHODS AND TERMS OF PROCESSING PERSONAL DATA
5.1. Processing of the User's personal data is carried out without time limitation, by any lawful means, including in information systems of personal data using automation tools or without such tools. 5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the Record Online Store website, including delivery of Goods. 5.3. The User's personal data may be transferred to authorized state authorities of Georgia only on the grounds and in the manner established by the legislation of Georgia. 5.4. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data. 5.5. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties. 5.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to: 6.1.1. Provide information about personal data necessary for using the Online Store website. 6.1.2. Update and supplement the provided information about personal data in case of changes to this information. 6.2. The Website Administration is obliged to: 6.2.1. Use the information obtained exclusively for the purposes specified in paragraph 4 of this Privacy Policy. 6.2.2. Ensure the confidentiality of confidential information, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish, or disclose in any other possible way the transferred personal data of the User, except for paragraphs 5.2 and 5.3 of this Privacy Policy. 6.2.3. Take precautions to protect the confidentiality of the User's personal data according to the procedure commonly used to protect such information in existing business circulation. 6.2.4. Block personal data related to the corresponding User from the moment of the request or inquiry of the User or their legal representative or authorized body for the protection of the rights of personal data subjects during the verification period, in case of identification of inaccurate personal data or unlawful actions.
7. RESPONSIBILITY OF THE PARTIES
7.1. The Website Administration is not responsible for the User's loss or damage of personal data, if this information was received from the User voluntarily and intentionally, as well as in cases where the User's data was lost or destroyed through the fault of the User. 7.2. The Website Administration is responsible for the unlawful processing of personal data or for its unauthorized disclosure only in the event of intentional misconduct.
8. DISPUTE RESOLUTION
8.1. Before applying to the court with a claim for disputes arising from relations between the User and the Website Administration, the User must comply with the complaint procedure (sending a written complaint) to the Website Administration. 8.2. The Website Administration shall, within 30 calendar days from the date of receipt of the User's complaint, provide a written response to the User's complaint. 8.3. If the dispute is not resolved, the court may appeal in accordance with the legislation of Georgia.
9. ADDITIONAL CONDITIONS
9.1. The User's personal data can be disclosed to third parties in connection with the acquisition of rights and obligations under the agreement with the User and with the consent of the User. 9.2. This Privacy Policy may be amended and/or supplemented. The changes take effect from the moment they are posted on the Record Online Store website unless otherwise provided by the conditions of the new version of the Privacy Policy. 9.3. The current version of the Privacy Policy is available on the Record Online Store website at the following address: recordstore.ge.
10. CONTACT DETAILS
10.1. Any questions, complaints, or suggestions regarding this Privacy Policy can be sent to the following email address: info@recordstore.ge.